Goofy Waves

Corporate policy

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English

Goofy Waves Watersports Club

Sha Ha Path, Sai Kung & GO PARK AQUA, Sai Sha

Booking: +852 9248 8000Clubhouse: +852 9120 1220hello@goofywaves.com

Watersports, venue & coastal experiences policy

Operational standards, marine safety and venue rules — Sai Kung Clubhouse & GO PARK AQUA

Welcome to Goofy Waves. To ensure passenger safety, adhere strictly to Hong Kong Special Administrative Region (HKSAR) maritime legislation, and maintain high standards across all coastal experiences, all charterers, riders, event hosts, and venue guests are subject to the policies set forth below.

1. Booking, confirmation & payment

24-hour provisional hold

Tentative booking reservations are held for a maximum of 24 hours. A booking is confirmed strictly upon receipt of full payment. Unpaid reservations are released automatically after 24 hours.

Strict non-refundable policy on bookings

All booking payments, charter rental fees, and event venue booking deposits are strictly non-refundable. Event incidental holding deposits are separate and fully refundable; see section 5.

Standard inclusions

Boat charters include licensed vessel rental and an accredited Captain (Pilot). Standard riding gear, wakeboards, wakesurf boards, and certified life jackets are provided. Dedicated on-board coaches or staff observers require advance booking and separate fees.

2. Rescheduling & adverse weather

12-hour rescheduling notice

We operate a strict 12-hour rescheduling policy. Reschedule requests must be submitted at least 12 hours prior to the session start. Any changes requested under 12 hours will forfeit the session fee.

Severe weather (T3+ / black rain)

If a Tropical Cyclone Warning Signal No. 3 or higher, or a Black Rainstorm Warning, is active during your scheduled booking window, a one-time complimentary reschedule will be provided.

Lightning warning protocols

In the event of a lightning warning, our Captains actively track observatory radar. The vessel Captain holds final legal command on whether conditions along the specific navigation course permit safe continuation.

3. Maritime safety, agreements & observer law

Under Hong Kong Maritime Law, the official Charter Agreement and Passenger Waivers must be fully executed digitally before any guest or crew member steps aboard the vessel.

Charter agreement

The primary booking charterer must sign prior to boarding (Boat Red FIAT / Blue FIAT): waiver.fr/goofycharter

Passenger waivers (all guests and minors)

Every individual passenger must execute a waiver. Minors under 18 years of age must have their waiver signed by a parent or guardian and must be accompanied by an adult: app.waiverforever.com/pending/n6xf9DLpNm1617889170

Statutory observer requirement

Every towed watersport session requires one passenger on board to serve as the dedicated Observer, acting under the Captain's direct instructions to monitor the rider. Solo riders must hire a Goofy Waves staff observer for a dedicated fee.

Personal sports insurance

While commercial vessels maintain statutory marine liability, personal coverage is strongly recommended. Instant personal watersports policies start from HK$16 (day, season or annual): l.heyavo.com/RiROc5

4. Punctuality, arrival & on-site logistics

Check-in punctuality

Arrive at least 10 to 20 minutes before departure for check-in and the safety briefing. Vessel travel time to and from the pier or dock is included within your scheduled booking slot. Delays caused by late arrivals cannot be extended. If Goofy Waves defers a session due to internal operations, session time will be compensated in full.

Sun, insect and sea preparation

Guests should bring personal sunscreen, rash guards, sunglasses with straps, and mosquito repellent for beachside and pier waiting areas.

Lockers (clubhouse)

Complimentary lockers are provided at our Sai Kung Clubhouse, subject to a refundable HK$100 cash key deposit.

Parking facilities:

  • Goofy Waves Clubhouse: HK$30 / hour (Monday to Sunday).
  • Pier / general: HK$20 / hour (Monday–Thursday); HK$24 / hour (Friday–Sunday and public holidays). On-site parking at GO PARK AQUA operates under standard commercial venue tariffs.
  • Car parks are not operated by Goofy Waves and parking prices are subject to change without prior notice.

5. GO PARK AQUA & Sai Kung venue and event rules

Pre-booking process

Event organisers must complete the official pre-booking questionnaire prior to quotation. All wedding receptions require an official Goofy Wedding Package.

Sound nuisance limits

Amplified outdoor music must be reduced to minimal background levels by 10:00 pm sharp. Acoustic drum sets are strictly prohibited. Events may rent the venue's Silent Disco system for entertainment after 10:00 pm.

Lawn and deck smoking ban

Smoking is strictly forbidden on lawn areas, artificial turf, and timber decks. Smoking is restricted solely to designated smoking areas with ash receptacles.

Outside catering compliance

Outside caterers are subject to a cleaning fee or holding deposit, depending on the nature of the event, and are responsible for complete off-site disposal of all food waste and grease. All outside vendors must sign the Goofy Indemnity Form prior to bump-in.

Refundable HK$10,000 incidental holding deposit

An incidental holding deposit of HK$10,000 is required upon arrival, prior to event setup, processed via a credit card pre-authorisation hold with no immediate debit. This deposit is 100% refundable and will be fully released on the same day following a satisfactory post-event walkthrough and the return of all keys. In the event of damages, excessive cleaning, or policy violations, deductions will apply as below.

CategoryViolation / damageDeduction
Catering & cleaningOutside catering food waste or grease left on siteHK$2,000
Biohazard & sanitationVomit or biohazard cleanup (per incident)HK$1,500
Lawn & turf careCigarette burns or candle wax damage to turf or lawn (per spot)HK$1,000
Equipment & facilityWatersports gear, AV or sound equipment, or wall and paint damageHK$700 – HK$1,200
Furniture & fixturesDamage to tables (HK$500), chairs (HK$300), or sofa sets (HK$500)HK$300 – HK$500
Keys & accessLost keys (bridal room, safe, or venue access keys, per key)HK$200

All guests agree to adhere to club guidelines upon confirmation of a reservation or entry to the venue. Goofy Waves reserves the right to deny service or revoke vessel access for non-compliance with maritime safety or venue rules. If the English and other versions differ, the English version shall prevail.

繁體中文

Goofy Waves Watersports Club

西貢沙下路 及 西沙 GO PARK AQUA

預約查詢: +852 9248 8000會所熱線: +852 9120 1220hello@goofywaves.com

水上活動、場地及海岸體驗守則

營運守則、海事安全及場地條款 — 西貢會所及 GO PARK AQUA

歡迎來到 Goofy Waves。為保障所有顧客及乘客之安全、切實遵守香港特別行政區海事法例,並確保各項活動與場地順暢運作,凡預約本會水上運動、包艇服務、活動場地或參加各類體驗之人士,均須嚴格遵守以下政策與規則。

一、預約、確認及付款條款

24 小時預留時限

臨時預約申請將保留 24 小時。預約必須在收到全數款項後方正式確認,逾期未付之名額將自動釋放。

預約費用不設退款

所有已繳付之活動預約費用、包艇租金及場地預訂訂金概不退還。活動雜費按金為獨立款項並可全數退還,詳見第五項。

標準費用包含項目

包艇費用包括持牌船隻租借及專業船長(Pilot)駕駛。船上提供標準水上活動裝備、滑水板及救生衣。專屬隨船教練指導或隨船工作人員須提前預約並另計費用。

二、改期與惡劣天氣安排

12 小時嚴格改期政策

如需改期,必須於原定預約時間至少 12 小時前提出。凡於預約時間前 12 小時內提出之改期申請或缺席,將被扣除該節預約之全部費用。

惡劣天氣(三號或以上風球 / 黑雨)

如活動預約時段內懸掛三號或以上熱帶氣旋警告信號,或發出黑色暴雨警告信號,本會將提供一次免費改期安排。

雷暴警告處理

若遇雷暴警告,船長將即時監測天文台雷達及活動航道之天氣。船長擁有最終法律決策權,以判定是否暫停或安全繼續進行活動。

三、海事法規、豁免書及法定監察員規定

根據香港特別行政區法例,登船前必須以電子方式完成簽署正式的租船協議及乘客免責聲明書,方獲准登船。

租船協議(Charter Agreement)

租船人必須於登船前完成線上簽署(Boat Red FIAT / Blue FIAT):waiver.fr/goofycharter

乘客免責聲明書(所有賓客及未成年人)

每位登船乘客均須獨立填寫豁免書。未滿 18 歲之人士必須由家長或監護人代為簽署,並須有成人陪同:app.waiverforever.com/pending/n6xf9DLpNm1617889170

法定監察員(Observer)規定

拖拽滑水活動進行時,船上必須指派一名隨行朋友擔任監察員,在船長指示下時刻監察滑水者。單人預約者可付費預約本會職員擔任監察員。

個人水上運動保險

雖然船隻具備法定第三者責任保險,但強烈建議選購個人保險以獲全面保障。保費由 HK$16 起(日票 / 季票 / 年票):l.heyavo.com/RiROc5

四、到達時間、準時與現場配套

準時登船

請於預約時間前至少 10 至 20 分鐘到達辦理登記及安全簡報。往返碼頭之航行時間已包含於預約時段內,遲到者將不獲補時。若因 Goofy Waves 內部營運延誤,本會將如數補回受影響時間。

防曬與防蚊準備

沙灘及碼頭周邊多蚊蟲,請自備防曬乳液、防磨衣、綁帶太陽眼鏡及防蚊用品。

會所儲物櫃

西貢會所為客人提供免費儲物櫃,須繳交 HK$100 現金按金,交還鎖匙時退回。

泊車設施及免責聲明:

  • 西貢會所:HK$30 / 小時(星期一至日)。
  • 碼頭周邊及公眾車場:星期一至四 HK$20 / 小時;星期五至日及公眾假期 HK$24 / 小時。GO PARK AQUA 按現場車場收費。
  • 所有車場均非由 Goofy Waves 營運,停車收費與條款如有調整,恕不另行通知。

五、GO PARK AQUA 及西貢場地與活動守則

預訂前問卷

活動策劃人須於正式報價前完成填寫問卷。於場地舉辦之所有婚宴必須採用官方 Goofy Wedding Package。

噪音管制

戶外擴音設備必須於晚上 10:00 前調低至背景輕音樂水平,現場嚴禁使用原聲爵士鼓。客人可租用場地無聲派對系統(Silent Disco)繼續娛樂。

草坪及木甲板禁煙

所有草坪、人造草及木甲板全面禁煙,吸煙人士必須前往設有煙灰缸之指定吸煙區。

外聘餐飲(Outside Catering)

外聘餐飲須視乎活動性質收取清潔費或清潔按金,並必須自行清走及妥善運離所有廚餘及垃圾。外聘供應商進場前須簽署免責聲明。

可退還之 HK$10,000 活動雜費按金

佈置進場前須以信用卡預授權(無即時扣款)收取 HK$10,000 按金。此按金於活動完結並完成場地驗收及交還鑰匙後,於當日全數退還。若有損壞或違規,扣除標準如下。

類別違規 / 損壞項目扣除金額
餐飲及清潔外聘餐飲遺留廚餘、油漬或垃圾未清理運走HK$2,000
衛生與清理嘔吐物或生物污染清理(每宗)HK$1,500
草坪及甲板煙蒂燒灼或蠟燭滴蠟損壞人造草或草坪(每處)HK$1,000
設備及物業水上活動裝備、影音音響器材或牆身油漆損壞HK$700 – HK$1,200
傢俬設施損壞檯(HK$500)、椅(HK$300)或梳化套裝(HK$500)HK$300 – HK$500
門匙及門禁遺失新娘房、保險箱或場地門匙(每條)HK$200

凡確認預約或進入場地之賓客均被視為同意遵守本會守則。Goofy Waves 保留拒絕不遵守海事安全或場地規定者登船或進場之權利。本守則之中英文版本如有任何爭議,概以英文版本為準。